Six sigma methodology to adopt in reducing the quality of education cost:A Case Study in the Faculty of Management and Economics at the University of Anbar


Is no longer the old business models suitable for the modern environment business, as the competitiveness and differentiation did not leave any room for error and defects in the products or services. Should be to manage the companies win customers satisfaction and search for new ways to exceed their expectations and that will ensure the achievement of the company's goals of profitability and survival. accordingly approach Six Sigma, therefore, as the back of a corporate culture where a high level of quality will tend to reduce the number of units defective merchandise from production, which is reflected in the quality cost as reduce the cost of internally failure, as well as reduce the recycled or external rejected, and gets through the use of curriculum Six Sigma specific methodologies such as (DMAIC and DMADV )working to reduce defects in both phases of product and process design or through the continuous improvement of existing processes. based on the foregoing came this research to shed light on the nature of Six Sigma as a sophisticated scientific approach, and the way they work and methodologies used in the areas of improvement the level of quality, which is reflected positively on the outstanding performance of the company and achieve the strategy in a scientific and rational level, and its impact on reducing costs in the form that improves the profitability of the company and enhance their competitiveness. based on that included themes cognitive frame six sigma for and then display the entrance to my reduce cost quality, and later statement relationship Six Sigma quality and entrusted to wind up next to the applied research