بطاقة الأداء المتوازن ودورها في تقويم أداء المنظمات ( حالة دراسية في المديرية العامة لإنتاج الطاقة الكهربائية/ الفرات الأوسط)

Abstract

Balanced scorecard is considered a modern form of evaluating the Performance of economic units; as it depend on integrated measure of financial performance presenting a description for performance presenting a description for past events results, besides, depending on un financial measures representing as indicators of future performance.Accordingly, balanced scorecard allows economic units evaluating their performance with four perspectives, the financial, Customer, internal operation, and education and growth perspective