Conflict Management According to Thomas' model An Exploratory Study in the Medical City Directorate in Baghdad
Al-Esraa university college journal for social and humanity sciences
2020, Volume 2, Issue 2, Pages 69-98
2020, Volume 2, Issue 2, Pages 69-98
Abstract
The health institution is considered one of the most important institutionsas it deals directly with human , saving lives improving their health. This researchderives its importance from the subject that it deals with: " the management of theconflict " witch is considered an important article against decreasing the level ofperformance of medical staff bring by conflict, resulting in decreasing the medicalservices produced to the society in a way or another. This research test the "techniques of the management of the conflict according Thomas model" that areused by the medical staff & the result was that the cooperation & the avoidancetechniques are the most used
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