The Impact of Electronic Banking Services on the Profitability of Banks in Light of the Corona Pandemic An Applied Study on a Number of Iraqi Banks

Abstract

The study aims to shed light on determining the nature of the relationship between electronic banking services and the profitability of banks (represented in the rate of return on assets and the rate of return on equity). (75) questionnaires were distributed to affiliates and bank employees, of which (70) were retrieved, and the research hypotheses were tested using (the correlation coefficient and the multiple regression coefficient) to diagnose the correlation and influence relationships between the variables of the research sample, and the researcher reached a set of conclusions, the most important of which are: Check There are significant correlations between electronic banking services and the profitability of the research sample banks.Based on the conclusions reached by the researcher, the researcher presented a set of recommendations that are consistent with these conclusions, the most important of which are: Activating the practical reality of electronic banking services, which has an impact on achieving the success of banks and thus increasing the profitability of the research sample banks