The Effect of IT-Enabled Business Process Reengineering On Banks Performance

Abstract

Until some 40 years ago, the process of bank management was based onassumptions and experience, and with the appearance of computers,management was increasingly based on empirical data and analyticalprocesses. Computerization of banking has began with data processing,then it was moved on to information processing, so that the processing ofspecialized knowledge in the function of decision-making could bereached in the latest period. Information technology and informationsystems are increasingly being designed as expert systems, which are infunction of banking experts,Due to accelerated expansion of electronicbanking systems, it comes to major upheavals in the essence of ebanking,which is becoming synonymous with modern banking. Today,banking business is entirely based on technical and technologicalresources and ICT becomes a guide for strategy and reengineering.