The Quality of Banking Information Systems and their Role in Crisis Management:

Abstract

The global financial crisis has affected the different sectors and activities in different degrees with regard to the severity of the impact, especially in the field of banks, business. The abilities of banks in field of information technology have enabled them to provide information of high quality. This in turn mitigated the severity of the crises impact. The value of the research is due to the emphasis on the quality of banking information systems and that through intellectual perspectives in which it began to define the concept of (quality) in general, and (quality) in banking information systems especially. Two main entries were decided, the first one come from the linguistic meaning of quality. The second come from the intellectual imaginations of the frame word named (procedural concepts) by researchers. The importance of the research comes out once again from shed lights on a subject dominated the writings of specialists nowadays, and this subject is the crisis, its cause and how to manage it. To achieve this, the researcher selected a number of banks in Mosul City as a sample for his research. He got the needed data from a sample of managers in these banks. The questionnaire prepared as the main tool to gather data. After the statistical processing of these data within (correlation and effect) framework, the researcher concluded a set of results.