Measure the impact factors of organizational culture in the implementation of knowledge management in the Jordan Telecom Group (Orange) (case study)

Abstract

The study aims to investigate the effect of organizational culture factors on knowledge management implementation in Jordanian . Telecommunication Group (Orange from employee perspectives . The current study used analytical descriptive methodology for the purpose of describing and analyzing knowledge management state in the group in term of knowledge generating, and diagnosing the impact of organizational culture factors represented by information systems, operations, employees and leadership on knowledge management implementation in the group. However, the analysis unit sample and inspection included (270) subjects from all managerial level which were randomly selected . The study concluded that there is a significant impact of organizational factors on knowledge management implementation. Results indicated that organizational culture factors inter prêt (72.9%) of the difference in knowledge management . And the study revealed that leadership was the most impact among organizational culture factors on knowledge management implementation