Business Intelligence and its role in achieving Organizational Excellence: An Exploratory Study of the opinions of a sample of managers at the Kirkuk University

Abstract

The research aims to achieve the main objective of trying to identify the impact of business intelligence in its dimensions (data warehouses, data mining, data operations, real-time data processing, information display technologies) in achieving organizational excellence in the Kirkuk University. To achieve this goal, a hypothetical model was established based on a set of main hypotheses and emerged sub hypotheses that were subjected to several tests to verify the validity, the use of statistical program (SPSS 19) in the analysis of data. The research reached a set of conclusions, the most important of which is that there is a strong and significant correlation between the variables of business intelligence and Organizational Excellence. These findings coincided with the hypotheses, and the research presented a set of proposals, including the need to determine the university management of the objectives of business intelligence accurately and future directions to contribute to achieve organizational excellence.