قياس تأثير ضغوط العمل في مستوى الإداء الوظيفي

Abstract

The employee is considered as basis of the success of any organization through the work he performs and the efforts that he exerts as he is the only capable person of managing other resources of the organization. This issue has necessitated the attention and follow-up of his level of performance and what he suffers from stress of work that leads to raise his morale and thus the level of his performance and the performance of the organization he works for.Overall the study tried to answer the following question (what is the level of work stress in the study sample? and its impact on the level of work performance).This study concluded the followings:-The level of work stress expenenced by members of the study sample was high in general as a result of the nature of work or the ambiguity of the role conflict or the workload.- The sub-dimensions of work stress( the nature of work, role conflict, role ambiguity, workload) on the responding variable(work performance) was found to be significant.Based on these findings: the study suggested a grownup of recommendation: the most important ones are:1- Activating the concept of human relations in the management because of its impact in promoting employees motivation.2- Finding the appropriate structure when deals with the work stress and turn them into incentives to work.